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When will I see the review from my renter?
Both you and the renter will have 14 days to review each other after the trips return date/time.
You will not be able to see the renters review until one of the following items occurs:
- You have completed your review for the renter
- 14 days has passed since the trip was completed
After this all reviews left will be public.
Some important notes on reviews:
- You will not be able to leave a review after 14 days.
- We strongly encourage leaving honest reviews as it will help other users on the platform.
- Owners who consistently leave renters a review will be rewarded with better search placement
- Users who consistently receive a "thumbs down" review may be suspended from the platform.
Listing Your Vehicle
Questions about getting your camper listed on Vancation.
Communication & Reviews
We'll answer your questions on reviews & communicating with renters.
Insurance & Roadside
Info on managing damage claims and roadside events.
Everything you'll need to know about cancelling a trip.
manage my listing, deciding to list, cancellation