Hosting Trips

Deciding to List

• How much does it cost to list and what are the fees? ⭐
• What kind of renters does Vancation attract?
• Should I be nervous about renting my camper?
• Why list with Vancation?
• What can I do to be a standout Owner?
• Is my camper a good fit on Vancation?

See all 8 articles

Listing your Vehicle

• Get Help Managing My Listing & Schedule a Coaching Session ⭐
• What is a "Glamper" and how do I get awarded the Glamper badge? ⭐
• How do I adjust seasonal pricing or customize the nightly rate for specific dates?
• How do I duplicate a listing to speed up new listing creation?
• How do I sync my calendar with other rental sites?
• What is Preparation Time on my calendar and how do I use it?

See all 19 articles

Booking Management

• How does the renter pick-up and drop-off process work? ⭐
• How do I decide if I should accept a reservation request?
• What happens once I accept the renters booking request?
• What are the common renter questions at pick-up?
• What should I do to prepare for a booking?
• How can I ensure renters use the correct fuel for the vehicle?

See all 11 articles

Policies

• What is needed to complete the 90-day inspection of my vehicle?
• Can an owner seek compensation if a pet or service animal damages the RV beyond normal wear and tear?
• Vancation Listing Content Policy
• What are the different Cancellation Policies?
• What is the policy for service animals?
• Is there an age requirement for Vancation renters?

See all 7 articles

Reviews

• How do I review renters and respond to their reviews?
• How does reporting a review work?
• Tips for Responding to Reviews
• What if I feel an unfair review is left?
• When will I see the review from my renter?
• How is my review "percent recommended" calculated?

Insurance and Roadside

• How do I submit a damage claim?
• How can I avoid rental incidents?
• What happens if the vehicle damage is a total loss?
• What is a supplement and how is it filed?
• How does the claims process work?
• Does insurance extend coverage in New York?

See all 14 articles

Payments and Fees

• When do I get paid and what are my payment options?
• What if I need to use some or all of the security deductible?
• How does the security deductible work and what does it cover?
• What is the security deductible charged to the renter?
• What do I need to know about taxes?
• Do I have to pay taxes on my earned income?

See all 7 articles

Cancellations

• What are the different Cancellation Policies?
• What is Vancations policy when an Owner cancels a booking?
• How do I cancel a booking?
• Is there a penalty if an Owner cancels a booking?
• What if I have unique circumstances or an emergency and need to cancel?